Orders typically ship within 1 to 3 business days and arrive within 5 to 8 business days via USPS, UPS, or FedEx. Total delivery time from the date you place your order is approximately 6 to 11 business days. Every shipment includes tracking so you can follow your package along the way.

We offer free shipping on most orders within the Continental U.S., excluding Alaska and Hawaii. There is no order minimum required. For full details on carriers and delivery timelines, please visit our Shipping Policy page.

We want you to be completely satisfied with your purchase. If something is not the right fit, please contact our support team to initiate a return. Full details on timeframes, conditions, and the return process can be found on our Returns & Refunds Policy page.

If you would like to swap your red light panel, therapy mask, sauna, or Pilates reformer for a different model or size, reach out to us via email or phone. Our team will walk you through the exchange process and help you find the right match for your space and wellness routine.

Panel selection depends on your intended coverage area and how you plan to use it. Smaller panels are designed for targeted use on specific areas, while larger panels offer broader full-body coverage. If you need personalized guidance, our team is happy to discuss your goals and recommend the best option.

Each infrared sauna model has specific dimensions listed on its product page. We recommend allowing a few extra inches of clearance on all sides for proper ventilation and easy access. If you are unsure about fit, send us your room measurements and we will help you determine the best model for your space.

Sales tax, if applicable, is calculated and displayed at checkout.